How often is data updated?
The database is updated at least once a month. All numbers are scrubbed against
the Do-not-call registry once a week
Do you offer product
support?
Yes and it is completely free! Please contact our product support at 1.800.230.0573
(M-F/ 8am - 5pm Central).
Am I limited to how
much I can search and download?
No, you get unlimited downloads and searches for the life of your subscription.
Where do you get your
data?
The database comes from one of the three major credit bureaus merged with county
assessor data and postal records.
Our auto database is compiled from multiple sources including auto sales and service establishments, insurance quotes, warranty info, memberships, and auto clubs. We are fully compliant with all privacy laws including the Driver Privacy Protection Act (DPPA) and Shelby Amendment.
What format do I get
my leads in?
You can download them as a .CSV or excel spreadsheet. We are compatible with many
of the large insurance companies CRM systems.
Is this Data/Product
exclusive to me?
For the low price we charge for our data, it would be impossible to make it exclusive
to only one person.
What does "Do-Not-Call
Ready" mean?
A Subscription Account Number (SAN) is an identification number indicating a yearly
subscription to the Do Not Call (DNC) registry. Any organization that uses the telephone
for consumer prospecting must register with the Federal Trade Commission (FTC) and
receive a SAN.
You cannot use the DNC feature in our products without a SAN.
If you do not have one or if you log in and do not have access to the DNC feature,
click here and follow the step by step instructions to register with the FTC.
The SAN is free up to five area codes. After five, it is $55 per area code. Once
you have your SAN, input it into your "My Account" information. This enables you
to identify who you can include in your telemarketing. Call customer service for
more info or questions at 800-230-0573.
Cole Information uses the FTC National DNC database file to update it's database.
Please note some states have their own DNC databases that are not shared with the
FTC. Because of this it is important for any organization prospecting via the telephone
to inform themselves about individual state DNC regulations